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Corporate

Our company opened to conduct wholesale business in the Istanbul Laleli Textile Market in year 2012 to offer quality sale and create the best product portfolio for our customers. Being a leading wholesale firm in Istanbul; we, as of the date of our establishment, conducted business with the world over the internet in suit with the demands of our customers in the most reliable way. Our major goal on this road which we walk to become a famous brand in wholesale business all over the world is to minimize for our customers the difficulties experienced in wholesaling and simplify and ease wholesale purchasing and selling. We offer best service in wholesaling through working responsibly and creatively, as an international fashion brand representing quality for its customers at any age and from any country in the world over our website and application which we created for wholesaling with four different languages such as Turkish, English, Russian and Arabic.

We, as sveltostella.com.tr website, are able to give print outs in order for you to integrate our products into your system through Web Service, Json, XML and Excel. Our products are going to come that way since we are wholesaling and serial based. You can sell our products which are integrated into your system as you desire for a price and category that you are going to determine. When you receive a wholesale and serial based order you can forward the goods / products to the address of the client you desire or to your own. We do not have any works regarding Drop-shipping system. Please do not hesitate to contact us if you have any questions or like to have more information.

You need to sign up for membership in order to buy online via our mobile application and on our web site. Membership is recommended so that you are informed about special discounts, most recent opportunities, promotions, and enjoy our services for easy replacement, order follow-up and express order.

You can add or remove products to /from your card as you like if you haven't got your order confirmed. If you want to add or remove products once you get your order confirmed, you need to call us at our contact number and let us know. We will take care of your request provided it satisfied the conditions.

We assure you that we will work devotedly to correct it and prevent it from happening again. You can take a clear picture of the defect/fault in 7 days and e-mail it at contact@sveltostella.com.tr or contact us at our contact numbers.

Delivery time of the orders depends on the shipping companies and the recipient's address. Estimated delivery date ranges between 2 and 20 days.

Orders are given to the shipping companies for delivery within 24 hours. For the avoidance of doubt, the time of delivery to the shipping company may vary if your order contains products(s) that will be supplied from the supplier. Estimated supply time is 1 to 2 days.

Credit card, Western Union, Money Gram, Visa (website), MasterCard (website), money transfer (IBAN), Zolotaya Korona o payment through any other shipping company of your choice.

The shipment fee is included in the total cost when you approve your cart. The shipment fee depends on the delivery country, quantity of ordered product(s), weight and size of the order. One the shipment fee is calculated for your order, we manually add it to the total amount of payment. If there is a contracted shipping company, you may pay the shipment fee to that company. We will deliver your order to the shipping company of your choice.

Privacy Policy

DELAV TEKSTİL SAN.VE TİC.LTD.ŞTİ built the Stella Shop app as a Free app. This SERVICE is provided by DELAV TEKSTİL SAN.VE TİC.LTD.ŞTİ at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Stella Shop unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-03-10

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@sveltostella.com.tr.

Privacy Policy for Sveltostella

At https://www.sveltostella.com.tr, accessible from https://www.sveltostella.com.tr, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://www.sveltostella.com.tr and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://www.sveltostella.com.tr. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

https://www.sveltostella.com.tr follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, https://www.sveltostella.com.tr uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of https://www.sveltostella.com.tr.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://www.sveltostella.com.tr, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that https://www.sveltostella.com.tr has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

https://www.sveltostella.com.tr's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

https://www.sveltostella.com.tr does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.